Privacy Policy for Chimney Masters

Effective Date: May 21, 2025

Chimney Masters ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect the personal information you provide when visiting our website or using our services.

1. Information We Collect

We may collect the following types of personal information:

• Contact Information: Name, phone number, email address, and physical address (when you fill out a form or request a service)

• Service Information: Details related to the services you request or schedule

• Device Information: IP address, browser type, and pages visited (collected via cookies or analytics tools)

2. How We Use Your Information

We use your information to:

• Respond to service inquiries or schedule appointments

• Communicate important updates regarding your service

• Improve our website, services, and customer experience

• Comply with legal or regulatory obligations

3. How We Share Your Information

We do not sell, rent, or trade your personal information. We may share data with:

• Service providers (e.g., payment processors or scheduling tools)

• Legal authorities, if required by law

• Our internal team, for scheduling and customer service purposes

4. Your Choices and Rights

You can:

• Request access to the information we hold about you

• Request correction or deletion of your data

• Opt out of future marketing emails

To exercise any of these rights, contact us at:
📧 info@wechimneymasters.com

5. Cookies and Tracking

Our website may use cookies and third-party analytics tools (such as Google Analytics) to track user behavior, improve performance, and deliver a better user experience. You can disable cookies via your browser settings.

6. Data Security

We implement reasonable physical, technical, and administrative safeguards to protect your personal information from unauthorized access, disclosure, or misuse.

7. Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices or content of those websites.

8. Updates to This Policy

We may update this Privacy Policy from time to time. All updates will be posted on this page with a revised effective date.

9. Contact Us

If you have questions or concerns about this Privacy Policy or how your information is handled, please contact:

Chimney Masters

📧 Email: info@wechimneymasters.com